Skills

Areas of expertise.

A selection of skill areas — built across 20+ years of projects, brands and digital products.

01Skill

Business development & growth

AreaSenior experience shaping business, driving growth and building scalable structures — from strategy to execution.

Experience in
  • Growth strategy & go-to-market
  • Business models & positioning
  • Sales & revenue-driving initiatives
  • Scalable structures & processes
  • Partnerships & new markets
02Skill

Platform & product development

AreaDigital platforms, systems and products — from idea to live. Conceptualised, designed and built solo or as lead.

Experience in
  • CRM & portals
  • Community & SaaS platforms
  • Frontend & web
  • Project leadership from idea to launch
  • Cross-functional delivery
03Skill

Brand & concept

AreaBuilds brands and concepts from scratch — positioning, identity and expression for product, place or company.

Experience in
  • Positioning & brand strategy
  • Visual identity & tone of voice
  • Concept development
  • Story & concept packaging
  • Brand launch
04Skill

Digital marketing & SEO

AreaExperience across digital presence, campaigns, channels and visibility — from strategy to on-page work.

Experience in
  • Campaign & channel strategy
  • Content & expression
  • On-page SEO & structured data
  • Google Business & local SEO
  • Measurement & follow-up
05Skill

Customer experience & service design

AreaDesigns customer journeys and end-to-end experiences — across digital products and physical environments.

Experience in
  • Customer journeys & touchpoints
  • Service design
  • UX & flows
  • Onboarding & retention
  • Feedback loops
06Skill

Hospitality, retail & F&B

Area20+ years of background in hospitality, retail, events and F&B — the industry experience underpinning everything I build digitally.

Experience in
  • Concept-driven service & guest experience
  • Store & concept work
  • Assortment, expression & retail environments
  • Event production
  • Operational delivery

Want to know more?

Reach out — happy to walk through experience, projects and how I can contribute.

Get in touch